PKR998 Privacy Policy – How We Handle Your Personal Data

pkr998 operates the online betting and gaming platform accessible at pkr998.ws. pkr998 is the data controller for all personal information collected from members who register accounts, use the betting and gaming products, or otherwise interact with the pkr998 platform. As data controller, pkr998 determines the purposes and means by which your personal data is processed.

This Privacy Policy applies to all users of pkr998 regardless of whether they hold a registered account or simply visit the platform. It covers data collected through the pkr998 website, any mobile-optimised version of the site, and through direct communications such as email or customer support interactions.

pkr998 is committed to handling personal data responsibly and in line with applicable data protection principles. If you have any questions about how pkr998 processes your information, contact our support team at support@pkr998.ws at any time.

pkr998 collects different categories of personal data depending on how you interact with the platform. The following table explains what we collect, when we collect it, and why it is necessary.

pkr998 does not collect sensitive personal data such as biometric information, health data, religious beliefs, or political opinions. Where verification documents such as a CNIC are collected, they are used solely for the purpose of verifying your identity and age, and are not used for any other purpose.

pkr998 uses the personal data we collect for the following purposes. We only use data for purposes that are consistent with why it was collected in the first place.

• Account creation and management: Processing your registration, verifying your identity, maintaining your pkr998 account, and communicating important account-related information to you.
• Processing transactions: Handling deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and card payments, and processing withdrawals to your verified payment method. pkr998 requires financial data to execute these transactions correctly and to reconcile your account balance in PKR.
• Delivering the betting and gaming service: Recording and settling bets, updating your balance, providing live in-play odds, delivering cricket scores, and making PSL and other sports markets available on pkr998.
• Regulatory compliance and fraud prevention: Conducting KYC checks, verifying age, screening transactions for signs of money laundering, and complying with any requests from law enforcement or regulatory authorities where legally required.
• Responsible gaming: Monitoring betting patterns to identify potential problem gambling behaviour, enforcing the deposit and loss limits you set on pkr998, and applying self-exclusion restrictions when requested.
• Customer support: Responding to your queries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance purposes.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how members interact with pkr998 and to identify technical issues, improve navigation, and develop new features.
• Marketing communications: Sending you information about pkr998 promotions, PSL betting offers, and bonus opportunities where you have opted in to receive such communications. pkr998 marketing messages can be unsubscribed from at any time.

pkr998 does not use personal data for automated decision-making that produces legal effects, except where account closure or restriction is triggered automatically by confirmed fraud detection systems. In such cases, you have the right to request a human review of the decision by contacting support@pkr998.ws.

pkr998 processes your personal data on the following legal bases depending on the type of processing involved:

• Contractual necessity: Processing required to deliver the pkr998 service you signed up for, including running your account, processing deposits and withdrawals in PKR, and settling bets.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering checks, age verification, and responses to valid law enforcement requests.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where pkr998's interest in running a safe and compliant platform is balanced against your privacy rights.
• Consent: Processing for marketing communications, where you have explicitly opted in to receiving pkr998 promotional messages. This consent can be withdrawn at any time without affecting your ability to use the pkr998 platform.

pkr998 does not sell personal data to third parties. Data sharing is limited to the categories listed below, and only where necessary for the stated purpose:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer operators, and card payment networks receive the financial data necessary to process your PKR transactions. These providers process data under their own privacy policies and are independently regulated.
• Identity verification services: Third-party KYC providers who assist pkr998 in verifying CNIC documents, checking age, and screening against sanctions lists. These providers access only the specific data required for verification.
• Gaming platform providers: Software providers who supply the slots, crash games, virtual sports, and live casino products available on pkr998 may receive session and game history data necessary to deliver those services. They do not receive your identity or payment data.
• IT and security providers: Cloud hosting, cybersecurity, and platform maintenance providers who access data only as necessary to support pkr998's technical infrastructure, under strict confidentiality agreements.
• Regulatory and law enforcement authorities: Where pkr998 is legally required to disclose information in response to a valid legal request, court order, or regulatory enquiry, relevant data will be disclosed to the requesting authority. pkr998 will not inform you of such a disclosure where doing so would itself be unlawful.

All third-party data processors engaged by pkr998 are required to maintain appropriate technical and organisational security measures and to process data only in accordance with pkr998's documented instructions. pkr998 does not transfer personal data to countries that do not maintain adequate data protection standards without appropriate safeguards in place.

pkr998 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather anonymised usage analytics. A cookie is a small text file placed on your device when you visit pkr998.ws.

pkr998 uses the following categories of cookies:

• Strictly necessary cookies: Required for the pkr998 platform to function. These include session cookies that keep you logged in during a betting session and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking the site.
• Functional cookies: Remember your preferences such as your preferred language, odds format, and notification settings on pkr998, so you do not have to reconfigure them on each visit.
• Analytics cookies: Collect anonymised data about how visitors use pkr998 — which pages are most visited, how long sessions last, and where users exit the funnel. This data is aggregated and cannot identify you individually. pkr998 uses this information to improve the platform experience.
• Marketing cookies: Used only where you have consented to marketing communications from pkr998. These help pkr998 understand which promotions you have engaged with so we do not send you redundant offers.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent pkr998 from functioning correctly. For analytics and marketing cookies, you can opt out by adjusting your pkr998 notification settings or by emailing support@pkr998.ws.

pkr998 retains your personal data for as long as your account is active and for a defined period thereafter, depending on the type of data and the legal obligations that apply. The general retention periods applied by pkr998 are as follows:

• Account and identity data: Retained for the lifetime of your active pkr998 account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five years from the date of the transaction, consistent with financial record-keeping obligations.
• Betting and gaming history: Retained for the lifetime of your account and for two years after closure. Aggregate anonymised data may be retained indefinitely for analytics purposes.
• Support communications: Retained for two years from the date of the last interaction, unless the communication is part of an ongoing dispute or regulatory investigation.
• Marketing preferences: Retained until you opt out or close your pkr998 account, at which point marketing data is deleted within 30 days.
• Technical and device data: Retained for 12 months and then automatically deleted unless flagged for a security investigation.

Once the applicable retention period expires, pkr998 securely deletes or anonymises personal data so that it can no longer be linked to an identifiable individual. Data held under a legal retention obligation cannot be deleted before the obligation period ends, even if you request early deletion.

pkr998 takes the security of your personal data seriously. The platform applies the following technical and organisational security measures to protect data from unauthorised access, loss, or disclosure:

• All data transmitted between your device and pkr998's servers is encrypted using TLS (Transport Layer Security) — the padlock you see in your browser address bar when visiting pkr998.ws.
• Payment credentials such as Easypaisa account numbers and card data are handled by PCI-DSS compliant payment processors and are not stored in plain text on pkr998 servers.
• Access to pkr998 member data by internal staff is restricted on a need-to-know basis, with access logs maintained and audited regularly.
• Passwords are stored using one-way cryptographic hashing. pkr998 staff can never see your password in plain text and will never ask you for it.
• pkr998 undergoes regular security assessments to identify and remediate vulnerabilities in the platform before they can be exploited.

In the event of a data breach that poses a risk to member privacy, pkr998 will notify affected members and, where required by law, report the breach to the relevant regulatory authority. Notification will be made as quickly as practicable once the scope of the breach has been assessed.

As a pkr998 member, you have the following rights over the personal data we hold about you. You can exercise any of these rights by emailing support@pkr998.ws. pkr998 will respond to all data rights requests within 30 days. Where a request is complex or voluminous, pkr998 may extend this period by a further 30 days with notice.

pkr998 sends promotional communications — including PSL betting offers, bonus alerts, and platform news — only to members who have explicitly opted in to receive them. You can opt in or out of marketing messages in the Notifications section of your pkr998 account settings at any time.

pkr998 uses the following channels for marketing communications where consent has been given:

• Email to your registered email address
• SMS to your registered Pakistani mobile number
• In-platform notifications visible when you are logged in to pkr998

pkr998 does not share your contact details with third-party marketers or add you to external marketing lists. Unsubscribing from pkr998 marketing messages does not affect your ability to use the platform, place bets, or access your account in any way. Marketing opt-out requests are processed within 48 hours.

pkr998 is strictly an 18+ platform. pkr998 does not knowingly collect personal data from anyone under the age of 18. The registration process includes an age declaration and pkr998 conducts age verification checks as part of KYC. If pkr998 becomes aware that personal data belonging to a person under 18 has been collected, that data will be deleted and the associated account closed immediately.

If you are a parent or guardian and believe a minor has registered on pkr998, please contact support@pkr998.ws immediately with details so we can investigate and take prompt action.

pkr998 may update this Privacy Policy from time to time to reflect changes in how we process data, new legal obligations, or changes to the pkr998 platform and its services. When a material update is made, pkr998 will notify registered members via email or an in-platform notification before the change takes effect.

The "Last Updated" date at the top of this page always reflects when the current version was published. The latest version of the pkr998 Privacy Policy is always available at pkr998.ws/privacy-policy. Continuing to use pkr998 after a policy update constitutes acceptance of the revised policy. If you do not agree with a material change, you may close your account before the change takes effect.

If you have questions about this Privacy Policy, want to exercise your data rights, or wish to raise a data-related complaint, you can reach the pkr998 privacy team through the following channels:

• Email: support@pkr998.ws (subject line: "Privacy Request" or "Privacy Complaint")
• Response time: pkr998 aims to acknowledge all privacy queries within 24 hours and provide a full response within 30 days.

If you are not satisfied with pkr998's response to your privacy complaint, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction. pkr998 will cooperate fully with any investigation initiated by a supervisory authority.

For questions about your pkr998 account unrelated to privacy, the general support team is available 24/7 at support@pkr998.ws and can assist with account management, betting queries, payment issues, and responsible gaming tools including deposit limits and self-exclusion. Additional information is also available on the FAQ page and the Responsible Gaming page on pkr998.